|Frequently Asked Questions||| Print ||
That depends on what you are interested in. There are roughly 1,000 pages of information throughout the site, and the vast majority of them are currently open to the public. You do not need to be a member of the St. Louis Genealogical Society to view them.
However, if you are interested in purchasing anything, registering for an event, or attending a class, you do need to log in. Members and non-members see different prices for products and events, so if you are a member and not logged in, you will not see the discounted prices to which you are entitled.
In addition, the site contains a “Members Only” area, and to view the pages contained in that section of the site, you must be a member of the Society who is logged in (See “I am a member of the Society. How do I log in?”).
Look on the right side of the home page, under the blue search box, and note the instructions. Your user name, unless you have changed it, is your Membership Number. (See “What’s my user name and where do I find it?”) If you have never logged in before, you will need to fill in a short form. Anything marked with an asterisk (*) is required; other items are optional but helpful to us, especially your phone number. For a page of instructions you can print, Click here.
Your user name on this website is your StLGS Membership Code, unless you have already changed it to something else. When you join the St. Louis Genealogical Society, you are given a Membership Code. You retain this code number throughout your lifetime; even if you let your membership lapse and re-join the Society at a later date, you will still have the same number.
The Membership Code is five (5) characters long. The first character is a letter; the remaining four characters are numbers. Thus, if the second character is a 0, this is the number zero, not the letter “O.” Exception: If your name begins with “Sc” or “Mc,” your membership code is “SC” or “MC” respectively followed by three numbers.
Your Membership Code is on the card you received when you joined the Society. If you are not sure what your Membership Code is, you can locate it in the top line of the mailing label of your News ’n Notes or Quarterly.
If you receive your publications electronically, your Membership Code is at the top of the notification letter your receive each time an issue is sent to your mailbox.
You will not see your password on any Society document. The password is something that you make up when you first set up your account. You are the only person who knows what it is.
When you create your account, you should make a written note of your password. We do NOT keep a copy of your password in the office.
If you forget your password, look at the right side of the home page under the blue search box. Under the “Login” button, you will see a line that says “Lost Password?” This is a clickable link that takes you to a new window. You will need to provide your e-mail address and click “Submit.” In a short while, you will receive a temporary password called a “token.” Use this to log in and then change the password to one of your own creation. Be sure to write your new password down. We do NOT keep a copy of your password in the office.
If you have any further difficulties with logging in to the website, feel free to contact our office to get your problem resolved.
Credit card purchases on this website are not handled by the St. Louis Genealogical Society. They are processed by a service called Authorize.net, which is an independent processor of Internet credit card transactions. They provide a reliable and secure service to millions of customers.
Whenever you use your credit card to purchase a product or service, you will click through several screens. Your transaction is not complete until you get to the screen that says your card has been accepted. You will also receive an e-mail verification shortly afterward.
By and large, all of the data on St. Louis area ancestors can be found within the Research section of the website. There are several ways to locate data of interest to you. Here are a few suggestions:
Take some time to scroll through each of these broad areas of research to discover all of the gems that are contained within each.
Finally, there is a page for submitting a Research Request to the Society volunteers who provide a fee-based research service.
Because this is a large site there are many different ways to organize its contents and to access the information within it. If you are having any difficulty in using the site, have a suggestion on how to improve the site, or have had a success in finding a long-lost ancestor, we want to hear from you.
We encourage you to let us know if there are broken links or other problems with the website. We also are interested in feedback from you, if there are things you like, data that helps you locate relatives, or something we should be doing better.
Please see the Contact Us page for addresses to use in your correspondence.
The main means of navigation on the website is the Navigation Bar, which appears on each Web page. Moving your cursor over any of these headings (except Home) activates a drop-down list with sub-headings. Each entry can be clicked to open a new Web page.
An entry with a greater than sign “>” to the right, opens another list with a new level of pages. Many pages, especially in the Research area, contain additional lists of links on the right hand side of the page. Most of those links lead directly, or nearly directly, to data pages. Finally, many pages have additional links imbedded in the text. These links are shown in blue.
St. Louis Genealogical Society · #4 Sunnen Drive, Suite 140 · St. Louis, MO 63143 · 314-647-8547